Know-How

Quality Management

We operate a EN 9100 certified Quality Management system to ensure flawless delivery of documentation and hardware to our customers.
Our quality policy is centered around the customer and guided by the following principles:

  • Space is hard - customer satisfaction is the top priority
  • Don't imitate - originate
  • Learn fast, improve fast
  • First-time right - low quantities in high quality
  • Suppliers are crucial - the whole is more than the sum of its parts

Operational aspects of the quality control involve:

  • Risk management
  • Configuration management
  • Safety
  • Control of internal as well as external provided processes, products and services
  • Regular performance evaluation
  • Continuous improvement